Due to our now 4 practice sites this enables ease of attendance locally to our patients, a greater number of appointments offered and a wider range of services made available.

Our patients have the option of attending any of our 4 sites situated in CV1, CV2 and CV6 areas of Coventry.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. Welcome all, Balliol Road surgery patients!

 Attending the practice

Your surgery is working hard to enable the service to continue in spite of current difficulties that everyone is experiencing.

All FACE TO FACE appointments at the practice will now be booked by a GP or a Nurse. Reception staff will no longer be booking face-to-face appointments. When you contact the practice the reception staff will ask you for your symptoms.

If you have any of the following symptoms: Do not attempt to come to the practice.

 The main symptoms of coronavirus are:

• a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
• a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
• a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms

Any other symptoms - you will be booked for a telephone consultation with the GP or Nurse. If they feel it is necessary for you to be seen they will book an appointment for you in a designated time slot for face-to-face appointments.

Some non-essential services may be withdrawn to ensure all patients who need to be seen can be, appropriately and safely.

To help with the social distancing the surgery is now offering:

• Any sick notes or pathology forms requested will be posted to the patients. Any prescription requests we are asking patients to nominate a pharmacy.

Repeat prescription can be issued over the phone if you are not able to get hold of POD or the repeat prescription box at each site is situated outside either via letterbox or a secure box in the foyer for your prescription to be requested.

Can I get a sick note if I am self-isolating? Patients with suspected coronavirus (Covid-19) who self-isolate can request an email confirming this from NHS 119, instead of a sick note from their GP.  

Those who self-isolate may self-validate for the first seven days.

After the seven days, you may seek an email confirmation of the diagnosis by dialling 119 - avoiding an unnecessary and potentially dangerous trip to either their GP or hospital

Please adhere to our Government Advice - Stay safe, Stay Well.  Godiva Group Practice

PATIENT NOTICE - October 2020

Following the government guidance all patients entering this surgery are strongly advised TO WEAR A FACE MASK OR A FACE COVERING.

If you attend the practice with gloves on, you will be asked to remove them as when used incorrectly (which has been observed in public of late) they in fact spread bacteria as they are intended for single use only.

Hand Sanitizers will be provided to you on entry into the surgery. Our staff also carry out cleaning intermittently throughout the course of the day.Thank you for your understanding!

Guidance Note for patients requesting exemption letters

GP's are unfortunately not in a position to provide individual risk assessments or letters for patients who feel they should be exempt from wearing a face mask.

Current government advice on the use of facemasks can be found here:

Face Covering and Travel Guidance

Face Covering Exemption

 Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.