If you are not well enough to come to the surgery, please try to telephone before 10.00am and give some idea of the urgency.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Ultimately, it is the doctors right (clinical decision) to decide whether or not a visit is appropriate for a particular set of circumstances.